The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). Seldom travelers may not get enough value to warrant the cost. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. From here, the sky is quite litterally the limit. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. What is being described on this thread is reality. Thanks so much for the "informative" feedback. The help and assistance 24-hours a day, of a trained and certified butler. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Learn more. is director of content operations at TPG. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. This post contains references to products from one or more of our advertisers. Plates, glassware, setting up food, etc. We'll run a soft credit check to find special offers, but it wont affect your credit score. CC Help Jenn Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. The first time I let the butler spoil me since I was a suite rookie. There is also a private sauna reserved for guests of The Haven. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! We expected beggars on the streets of the big cities but not on the ship. To add to the above, your butler and concierge are shared with other guests. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. the escort onto the ship has failed both times we sailed in suites. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Actual amenities vary by ship and category. first time, my mom's card didnt have her picture loaded when she scanned at security. Enrollment required. To find out more, please, Traveling with a group of people? The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. the concierge left us behind. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Improve earnings, maximize rewards and track progress toward dream trips. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Hey, you only live once! Thanks to all. [CDATA[ The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. For drinks, we tip $1/$2 per drink. DECK 20. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. They also receive priority boarding on embarkation day and express debarkation. The butler is your personal host during the cruise vacation. Evening turndown service of guests beds. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Then watch the moonlight dance on the waves from your private terrace. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Double balcony is offered on Norwegian Dawn. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. If people keep their expectations down a little things would be better for all. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Guests will need to use their keycards in order to enter The Haven complex. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. 19952023, The Independent Traveler, Inc. Available on Pride of America, Norwegian Dawn and Norwegian Star. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. DECK 17. When we talked to the butler, she said, "I'll bring you a menu. They're pretty spectacular! $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Help you plan and execute a cocktail party you host in your suite. Priority when reserving restaurants and entertainment onboard NCL vessels. An aft-facing suite would include a butler/concierge. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. They can present in-room tea service. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. What a great way to start the day! In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Makes reservations for evening shows and other entertainment options. Enjoy the amazing views together on your large, private balcony. you also get free pay per view movies! scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Home Company Locations Phoenix Concierge Services. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Powered by Invision Community. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Fancy enjoying breakfast while taking in a sunrise over the ocean? On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. This site does not include all credit card companies or all available credit card offers. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Related: Are drinks packages worth the price? phone to call my cabin mates - it works ! The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? Is Disney Cruise Line concierge level worth it? That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. They also explain how you access certain parts of the ship so, for . The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. DECK 16. This website uses cookies. 24-hour trained and certified suite butler. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. Concierge service to help guests book their dining, entertainment and more with NCL. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Listed on 2023-03-02. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. There are select categories of Suite which come with specific additional amenities, too! Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Your butler can also help with in-room parties. *Square footage and stateroom configuration and capacities vary by ship. But the extra services are the real reason cruisers love Disney's Concierge level. Let's take a deeper look with these two examples. 301 Route 17 N, Suite 1150, Rutherford, NJ While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf.

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